Brian was the team leader and he and the team were awesome! Extremely hard-working, conscientious to detail and very polite! Brian deserves a pat on the back for this job!

Very pleased with the work of your crews. And particularly impressed by the way you responded to an accident that caused some scratches to our automobile. George Manning has been so very helpful. We have mentioned your work to several people already!! Thanks again.

We were both very pleased with the two gentlemen who spent 1 – 5 days replacing the gutters. They were friendly and professional and answered all our questions. They were courteous and hardworking. Gary Davidson – the estimator – was very thorough. The digital pictures were very helpful too! I appreciated that your “quality control” check person stopped by and asked if I had any questions. Very impressed by the clean-up and neatness. Did not meet the people who installed the skylight but they did a very nice job. No dirt inside the house from their work! Thank You!

A very special Thank-You to the "tarping crew" on 3/31/09. Dustin , Deana and Angie who held the shingle sample next to the sample of my siding for a perfect match and all of her hard work. Mark with the permit (city), Kevin for overseeing perfection and the extreme makeover roofing crew: Carl, Tony and Mandarin. My landscaping was covered for the tear-off/not one nail left behind. It's like magic = old disappears / new appears, with absolutely no trace of the transformation. I'm extremely particular and you more than exceeded my expectations. Thank-you for your honesty, or professionalism, promptness, patience, and always going the extra mile and beyond. My roof is beautiful – my house now looks like a page in a magazine and I know it won’t leak because you did it! It’s always a pleasure to work with you and your team. Please extend the pat on the backs that are so deserving! Thank you!

I want to thank you all from the bottom of my heart for the kindness, professionalism, wisdom, knowledge, expertise and such outstanding customer service. Everyone from the front desk receptionist to everybody in the office, scheduling, operations and all the hard workers who came out to our home to fix and put a new roof on did a remarkable job. As a matter of fact each and everyone worked extremely hard, fast and accurate. All were very pleasant. Terry, Missy, Deanna, Alyssa, Angie: great talking to you. Gary, it was great meeting you and talking to you on the phone. Josh, it was a pleasure meeting you at the end. Terry, Nice meeting you as well. Job well done.

Kevin, thanks for all your help and also for updating and keeping us informed when calling our house. Finally, Mark - thanks so Much for your kindness and cooperation. It has been a pleasure as well.

I wanted to express my personal thanks and appreciation for the complimentary Cincinnati Reds baseball tickets that You sent me a couple of weeks ago. My daughter and I thoroughly enjoyed today's game at Great American Bal Park (all 14 innings of it)!

More to the point, I want to thank you also for the quality work that Ray St. Clair Roofing, Inc. has performed on our family home in Bridgetown. Normally, working with any type of home repair contractor is an exercise in personal frustration. However, You and your employees seem to take exceptional pride in customer satisfaction - that trait appears very rarely in our current Society today.

As you know, we have an exceptionally large roofing area that was severely damaged during the September, 2008 storm. Working through extremely adverse weather conditions during the winter, your crews persevered in completing this job as quickly as possible. Also, your crews have installed three sections of gutter helmet, have blown insulation into the attic area above our Garage, have repaired brick and mortar damage on the exterior, and have sealed all of the windows around the house.

Please be assured that I will call upon Ray St. Clair Roofing again in the future, when home repairs need to be accomplished. Additionally, I will be more than happy to provide a strong, personal recommendation to any of my friends and neighbors who Need quality work performed by competent workers.

Just want to let you know how pleased I am with my roof and chimney. A compliment to all your workers and inspectors Josh and Bill. They all were very polite and cleaned up very good.

Steve and I just want to tell you how pleased we are with the job of Richard Finn's crew. They Were very professional and considerate of our home and landscaping. They would let us know what time They planned to arrive of a morning and leave each day, keeping us apprised of the work along the way. Jobs always take longer than anticipated, but then never rushed through just to get the job done. One would Have never known that we had shingles torn off, as the crew kept the debris cleaned up and hauled away on a Daily basis. Final cleanup was very meticulously accomplished, paying careful attention to our home and landscaping. The customer service training showed as each and every one of the workers aimed to please!

Thank you so very much for the beautiful roof your work crew put on my 75 year old tudor type home in Bond Hill (Cincinnati). A big, big job, 3 layers of old shingles and the underneath sheeting – all had to be removed.

The house is high, with pitches and valleys. It was interesting to see the professional workmanship and work ethics of the 4 men crew on the top and "Tim" on the ground. I especially appreciated how thorough they cleaned up debris around the base and ground every day at quitting time and hauled it away.

I had written the names of the workmen but have misplaced them since. It was the men who worked with "Tim" on the entire job. If you would be so kind as to get their names, and thank them again for me.

Also, I must mention the gutters were well done and old ones replaced with new ones in keeping with the style of the home and identical to the original ones. A heartfelt thank you to everyone for such a big job well done. A truly beautiful roof!

By way of introduction, I am Jerry Greager, a past, a present and if the need arises, a future customer.

My reason for writing is to compliment your great crews. They were all very pleasant and customer concerned. I was impressed with their courtesy, knowledge and experience in their respective jobs. Their efficiency was outstanding. My abundant thanks to the following:

Terry and Mike - insulation and roof vents installation.

Leon and Betty - despite their own house fire problems, they are to be commended for their composure and efficiency in performing what I believe was an excellent and complete siding and gutter helmet installation.

Dan Sheehan - who was thoroughly informative and knowledgeable. I was impressed with his professionalism. He has my special gratitude and thanks for what I believe was an excellent installation.

George Manning - who confirmed my beliefs that the job was well done.

Again, my thanks to all. Here's hoping everyone has a Merry Christmas and the best of everything in the New Year.

I want to thank you for the absolute quality service you provided. Not only did Gary Davidson show up on time to inspect the roof, but he was pleasant, informative, professional and very efficient.

Not only that, but the work crew came while I was away and I would never have known they had been here. Everything was cleaned up, and so far, there is no leak.

In this day and age quality service is hard to come by. I had heard from various sources that Ray St. Clair Roofing was the best in town. I'm always skeptical of those kinds of comments. Now, however, I am a believer.

The workers that installed our roof starting September 4, 2007 were courteous, did their work and answered any questions we had for them. They also worked hard and didn't stand around wasting time. They got the job finished. The inspector that came (Bill) was also courteous and answered all the questions we had. We are pleased with the work.

The quality inspection was one of the reasons I chose Ray St. Clair. I work in an industry where quality is most important. When the estimator told me about the quality inspection, that told me Ray St. Clair cared about how the job was completed.

What I valued mostly was how professional the entire job was handled, from estimating through construction and finally the final check. All workers were friendly, seemed very concerned that we were satisfied with the work and the clean-up was great.

It was evident that the company is concerned for the customer's satisfaction and it shows in the people that they employ. I can say without a doubt that my wife and I are very satisfied with the job which was done.

Everything about our experience with Ray St. Clair was positive. The person I spoke with first was well informed, friendly and helpful. Then the estimator came our to see what we needed. He was well informed, explained everything he planned to do and answered all my questions.

The folks who did the work left the yard immaculate --WOW! Thank you!

Just wanted to pass on what a great job the Turner and Huff crew did on our siding, gutters and etc. The same goes for the crew that did our roof! We will be spreading the word about how great your company and workers are! Job well done!

Thank you for your time on Wednesday, February 15 th to discuss the community wide roof repairs at Pine Run Condominiums. We rely on your expertise, professionalism and knowledge, which are very much appreciated.

As a Board, it is helpful for contractors to explain the process and reasoning of necessary repairs. With the extent of the roof repairs over the years, it was very helpful to have a professional explain the situations that our community faces.

Please pass our gratitude to your fellow employees at Ray St. Clair. We look forward to continuing our relationship with your company in the future.

I am writing to commend your firm on the fine and excellent job recently completed on my home. It is not often these days that one can praise a company in the manner in which yours deserves. In every step of the job from Sales to Construction to Quality Control, everyone involved deserves praise.

Tom Little in describing the products offered and the labour involved never attempted to mislead me on either the price or quality nor attempted to sell me anything I did not need. He explained in detail the superb quality of the products and the skilled labour that would be employed in the project. His knowledge of the products, dedication to the firm and honesty impressed me very much.

I did not realize how accurate his description of the quality of the work would be until I saw the finished result. The work performed by Dale Michael (foreman), Rick Brown and Dwayne Sizemore was indeed the work of true craftsmen. Mr. Michael went out of his way to see that I would be truly pleased with the end product. I might also add that this was not an easy job and presented many challenges which were met in a truly professional manner. The Quality Control Supervisor Jim Rhodes did a fine job of co-ordinating the project. He was always available for me any time I had a question and whatever he said I knew I could trust implicitly.

Your firm has an excellent reputation and it is easy to see why. I am proud to have your sign in front of my home and intend to keep it there as long as it holds together (feel free to bring over a new one when ever you wish). You may use the "before" and "after" photographs taken by Mr. Little in your sales book along with this letter.

Best wishes to you and your company; "keep up the good work" as they say.

Despite our aggravation with the SunTek skylight condensation we had initially experienced, we have nothing but good things to say about the Ray St. Clair roofing staff. The team that installed our windows was courteous and thorough.

And, of course, we can't say enough good things about Bill Childers in your Quality Control department. He visited the job site several times to discuss our concerns and to make sure the window was installed correctly to prevent leaking. When we discovered the reason for the condensation, he explained what he thought would fix the problem and ultimately he was the man to complete the job. He went beyond the call of duty by installing drywall, foam insulation, and trim work to our new skylights. It was work we weren't prepared to do, so we are grateful Ray St. Clair came through for us by having Bill do the work.

It is unfortunate that we ran into complications due to the design of the window itself. However, we couldn't be more pleased with the way Ray St. Clair handled the situation and with the professional finishing job done by Bill. Most importantly, you and your team stepped up immediately when you had a customer issue.

Thank you for making us satisfied customers! We will certainly recommend Ray St. Clair to our friends with roofing and skylight repair needs.

I just wanted to take a moment to let you know what a wonderful crew you have working for your business. The "TERRIFIC TRIO" who worked so hard at my house for the last two weeks deserve at least a thank you, in writing, from a very satisfied customer.

These guys showed up at 8:00 every morning and worked very hard all day, with only a brief lunch break. They never goofed off, never displayed anything but a pleasant and professional attitude. I could not believe a construction crew could be SO POLITE, and so accommodating, they even put up with my two big dogs in the back yard every day (I think I owe one of them a pair of gloves that Bridget chewed up).

Several years ago, we had a friend named Ken Powers who worked for you briefly and he spoke so highly of your company, that is why I called you to get my house updated with siding. I did not even call anyone else for estimates, I knew that, as a single woman, I needed someone I could trust, a company who would stand behind the work done. Several people in the neighborhood have stopped by to say how nice the house looks, I hope you get some new business as a result of the work done here.

Again, back to the point, please give those three guys an extra pat on the back for the fine way they represented your company. There was a fourth man on Sunday, who was just as polite as the other three. Despite the noise and temporary mess they created, I miss them and I truly felt like I was losing three sons when they left; you should be very proud of them.

Your firm did chimney repair work at our house on Monday, July 16.

I want to thank your organization for first class work, especially Pete Stark and crew chief Ron. Everyone I interacted with, including your administrative assistant by phone, was very professional and treated me as a highly valued customer. I am completely satisfied and will recommend your firm (the houses in our neighborhood are 100+ years old and owners are always asking for recommendations).

Pete was very attentive to my questions and needs. He even provided me with his cell phone and indicated he would come the day of the work as I was concerned about what would be necessary. He did exactly as promised and offered sound, practical advice. it was a pleasure and very reassuring to work with an individual of his caliber.

Ron called me in advance and indicated when he and his crew would arrive. They arrived exactly when they said they would. As the work progressed, I asked questions and what we might do to improve the situation. Ron and his associates listened carefully to my questions, explained things, drew pictures, and made sure I understood and was enrolled in what they recommended. They saved me considerable expense by devising a way of dealing with blockage without having to make an opening in the side of house. They also were extremely polite and sensitive about using booties, being careful, not tracking dirt around, etc.

Again, thanks to Pete, Ron and his crew, and your organization for being so very professional and making for such a pleasant experience. Keep up the great work.