Your firm did chimney repair work at our house on Monday, July 16.

I want to thank your organization for first class work, especially Pete Stark and crew chief Ron. Everyone I interacted with, including your administrative assistant by phone, was very professional and treated me as a highly valued customer. I am completely satisfied and will recommend your firm (the houses in our neighborhood are 100+ years old and owners are always asking for recommendations).

Pete was very attentive to my questions and needs. He even provided me with his cell phone and indicated he would come the day of the work as I was concerned about what would be necessary. He did exactly as promised and offered sound, practical advice. it was a pleasure and very reassuring to work with an individual of his caliber.

Ron called me in advance and indicated when he and his crew would arrive. They arrived exactly when they said they would. As the work progressed, I asked questions and what we might do to improve the situation. Ron and his associates listened carefully to my questions, explained things, drew pictures, and made sure I understood and was enrolled in what they recommended. They saved me considerable expense by devising a way of dealing with blockage without having to make an opening in the side of house. They also were extremely polite and sensitive about using booties, being careful, not tracking dirt around, etc.

Again, thanks to Pete, Ron and his crew, and your organization for being so very professional and making for such a pleasant experience. Keep up the great work.

I just wanted to take a moment to let you know what a wonderful crew you have working for your business. The "TERRIFIC TRIO" who worked so hard at my house for the last two weeks deserve at least a thank you, in writing, from a very satisfied customer.

These guys showed up at 8:00 every morning and worked very hard all day, with only a brief lunch break. They never goofed off, never displayed anything but a pleasant and professional attitude. I could not believe a construction crew could be SO POLITE, and so accommodating, they even put up with my two big dogs in the back yard every day (I think I owe one of them a pair of gloves that Bridget chewed up).

Several years ago, we had a friend named Ken Powers who worked for you briefly and he spoke so highly of your company, that is why I called you to get my house updated with siding. I did not even call anyone else for estimates, I knew that, as a single woman, I needed someone I could trust, a company who would stand behind the work done. Several people in the neighborhood have stopped by to say how nice the house looks, I hope you get some new business as a result of the work done here.

Again, back to the point, please give those three guys an extra pat on the back for the fine way they represented your company. There was a fourth man on Sunday, who was just as polite as the other three. Despite the noise and temporary mess they created, I miss them and I truly felt like I was losing three sons when they left; you should be very proud of them.

Despite our aggravation with the SunTek skylight condensation we had initially experienced, we have nothing but good things to say about the Ray St. Clair roofing staff. The team that installed our windows was courteous and thorough.

And, of course, we can't say enough good things about Bill Childers in your Quality Control department. He visited the job site several times to discuss our concerns and to make sure the window was installed correctly to prevent leaking. When we discovered the reason for the condensation, he explained what he thought would fix the problem and ultimately he was the man to complete the job. He went beyond the call of duty by installing drywall, foam insulation, and trim work to our new skylights. It was work we weren't prepared to do, so we are grateful Ray St. Clair came through for us by having Bill do the work.

It is unfortunate that we ran into complications due to the design of the window itself. However, we couldn't be more pleased with the way Ray St. Clair handled the situation and with the professional finishing job done by Bill. Most importantly, you and your team stepped up immediately when you had a customer issue.

Thank you for making us satisfied customers! We will certainly recommend Ray St. Clair to our friends with roofing and skylight repair needs.

I am writing to commend your firm on the fine and excellent job recently completed on my home. It is not often these days that one can praise a company in the manner in which yours deserves. In every step of the job from Sales to Construction to Quality Control, everyone involved deserves praise.

Tom Little in describing the products offered and the labour involved never attempted to mislead me on either the price or quality nor attempted to sell me anything I did not need. He explained in detail the superb quality of the products and the skilled labour that would be employed in the project. His knowledge of the products, dedication to the firm and honesty impressed me very much.

I did not realize how accurate his description of the quality of the work would be until I saw the finished result. The work performed by Dale Michael (foreman), Rick Brown and Dwayne Sizemore was indeed the work of true craftsmen. Mr. Michael went out of his way to see that I would be truly pleased with the end product. I might also add that this was not an easy job and presented many challenges which were met in a truly professional manner. The Quality Control Supervisor Jim Rhodes did a fine job of co-ordinating the project. He was always available for me any time I had a question and whatever he said I knew I could trust implicitly.

Your firm has an excellent reputation and it is easy to see why. I am proud to have your sign in front of my home and intend to keep it there as long as it holds together (feel free to bring over a new one when ever you wish). You may use the "before" and "after" photographs taken by Mr. Little in your sales book along with this letter.

Best wishes to you and your company; "keep up the good work" as they say.

Thank you for your time on Wednesday, February 15 th to discuss the community wide roof repairs at Pine Run Condominiums. We rely on your expertise, professionalism and knowledge, which are very much appreciated.

As a Board, it is helpful for contractors to explain the process and reasoning of necessary repairs. With the extent of the roof repairs over the years, it was very helpful to have a professional explain the situations that our community faces.

Please pass our gratitude to your fellow employees at Ray St. Clair. We look forward to continuing our relationship with your company in the future.

Just wanted to pass on what a great job the Turner and Huff crew did on our siding, gutters and etc. The same goes for the crew that did our roof! We will be spreading the word about how great your company and workers are! Job well done!

Everything about our experience with Ray St. Clair was positive. The person I spoke with first was well informed, friendly and helpful. Then the estimator came our to see what we needed. He was well informed, explained everything he planned to do and answered all my questions.

The folks who did the work left the yard immaculate --WOW! Thank you!

What I valued mostly was how professional the entire job was handled, from estimating through construction and finally the final check. All workers were friendly, seemed very concerned that we were satisfied with the work and the clean-up was great.

It was evident that the company is concerned for the customer's satisfaction and it shows in the people that they employ. I can say without a doubt that my wife and I are very satisfied with the job which was done.

The quality inspection was one of the reasons I chose Ray St. Clair. I work in an industry where quality is most important. When the estimator told me about the quality inspection, that told me Ray St. Clair cared about how the job was completed.

The workers that installed our roof starting September 4, 2007 were courteous, did their work and answered any questions we had for them. They also worked hard and didn't stand around wasting time. They got the job finished. The inspector that came (Bill) was also courteous and answered all the questions we had. We are pleased with the work.

I want to thank you for the absolute quality service you provided. Not only did Gary Davidson show up on time to inspect the roof, but he was pleasant, informative, professional and very efficient.

Not only that, but the work crew came while I was away and I would never have known they had been here. Everything was cleaned up, and so far, there is no leak.

In this day and age quality service is hard to come by. I had heard from various sources that Ray St. Clair Roofing was the best in town. I'm always skeptical of those kinds of comments. Now, however, I am a believer.